CRS Bookings

Training and support

Gaining access to the CRS Bookings reservations system is only the first step in maximising revenues in the E-Distribution arena. While having the keys to the system is important, it is even more valuable to understand how to successfully drive and utilize it.

CRS Bookings sets itself apart from the competition by offering an unmatched level of training and customer support to its hotel partners. We ensure that our hotels are loaded correctly by quite simply… doing the majority of the skilled work on our side. This process results in thorough property loads that maximize visibility and booking opportunities for your property. Once we load your system we then take the time necessary to train your staff on managing inventories, rates and property information in the CRS Bookings back office system.

CRS Bookings ensures that a high level of personalized customer support is made available to its customer base at all times. Each of our partner hotels deals with an individual for the customer support needs rather than an answering system or general information pool. When questions arise our hotel partners have the email, office contact and mobile number of their assigned account manager. This ensures timely responses to questions and meaningful answers that are based on specific knowledge about your property.

At CRS Bookings we recognize the opportunity given to us by our hotel partners in allowing us to represent them in the E-Distribution market. For this reason you will never be charged extra fees for training and support. CRS Bookings will only be successful if you as a hotel partner are successful first.